FAQs

1. What products does AUTOUNEX offer?

AUTOUNEX offers a range of car accessories and aesthetic products designed to enhance the appearance, comfort, and functionality of your vehicle.

2. Do you deliver across Pakistan?

Yes, we deliver to customers across Pakistan.

3. What payment methods do you accept?

We currently accept Cash on Delivery for eligible orders.

4. How long does delivery take?

Estimated delivery times are:

• Major cities: 2 to 5 business days

• Other areas: 3 to 7 business days

Delivery times may vary depending on your location and courier operations.

5. Can I cancel my order?

Orders can be cancelled before they are dispatched. Once an order has been shipped, it cannot be cancelled.

6. Do you accept returns?

No. All sales are final, and we do not accept returns or exchanges after delivery.

7. What if I receive a damaged or incorrect product?

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with your order number and clear photos of the product and packaging. We will review your request and determine an appropriate resolution.

8. Can I change my delivery address after placing an order?

If your order has not been dispatched, please contact us as soon as possible. We will do our best to update your delivery information.

9. How can I contact AUTOUNEX?

You can reach us through:

Email: autounex.pk@gmail.com

Phone: 03114168750

10. Are the product images accurate?

We make every effort to display our products as accurately as possible. However, slight differences in color, appearance, or packaging may occur.

11. How can I place an order?

Simply add your desired products to the cart, proceed to checkout, enter your shipping details, and confirm your Cash on Delivery order.

12. Is my personal information secure?

We handle customer information in accordance with our Privacy Policy and take reasonable measures to protect your personal information.