Shipping policy
Order Processing
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Orders are processed after order confirmation.
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Orders are typically processed within 1 to 2 business days.
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Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery times are:
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Major cities: 2 to 5 business days
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Other areas: 3 to 7 business days
Delivery times are estimates and may vary depending on your location, courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Coverage
We currently deliver across Pakistan.
Some remote locations may require additional delivery time.
Cash on Delivery
Cash on Delivery is available for eligible orders across Pakistan.
Please ensure that someone is available at the delivery address to receive the order and make the payment.
Order Tracking
Once your order has been dispatched, tracking information may be shared if available through the courier service.
Delivery Attempts
If the courier is unable to deliver your order after multiple delivery attempts due to an incorrect address, unavailable recipient, or refusal to accept the parcel, the order may be cancelled.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
AUTOUNEX is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Delays
While we strive to deliver all orders within the estimated timeframe, unexpected delays may occur due to courier operations, weather, public holidays, or other circumstances beyond our control.
We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
AUTOUNEX
Email: autounex.pk@gmail.com
Phone: 03114168750